Signing in
Sign in
Section titled “Sign in”- Open VexLedger and enter your email and password.
- If you have turned on two-step sign-in, enter the 6-digit code from your authenticator app.
- Select Sign in.
Forgot your password?
Section titled “Forgot your password?”Select Forgot your password? on the sign-in screen, enter your email, and we send a link. The link works for one hour. For your security the screen says the same thing whether or not an account exists for that email.
Accepting an invitation
Section titled “Accepting an invitation”When someone invites you, you receive an email with a link.
- Open the link.
- Enter your name and choose a password.
- Select to accept. You can then sign in.
If you already have a VexLedger account for that email address, sign in with it first, then open the invitation link again and accept.
If you cannot sign in
Section titled “If you cannot sign in”- Check the email address is the one the invitation or account was created with.
- If your authenticator app code is rejected, check your phone’s clock is set automatically. If you have lost your phone, use one of your saved recovery codes, or ask an organisation owner or admin for help.
- Too many attempts in a short time are paused for a moment. Wait a minute and try again.